As much as people hope their business can run like a well-oiled machine, the truth is issues are inevitable. With businesses using an increasing number of technologically advanced tools, many issues experienced in the workplace have to do with the technology itself. If a system or tool fails or becomes inoperable, or an employee lacks

Of the risks your company faces on a regular basis, those associated with your IT department are likely a low concern and priority. The fact is, in today’s world most office professionals are capable of conducting the majority of their own IT work as needed for their individual devices. However, that isn’t their primary job

Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has spiked in the past 18 months. Hewlett Packard and IBM are among the businesses most recently targeted. There’s a National Counter-Intelligence and Security Center that

Most of us, when asked if we would prefer to pay for something we could theoretically do ourselves, will opt to take care of the task personally – even if it’s not our strong suit, or indeed, if we lack all experience entirely. This is often the case with managed IT services. Whether your company

Using Managed Services is really about smartly growing your local business, especially if that business relies on technology to any degree. A Managed Service Provider (MSP) is a third-party contractor that partners with your company to do exactly what its name suggests: It manages a service or services for you, usually in the area of

Smartphone technology and the internet have made it possible for us to share ideas—and do business—with people all over the world. Learning to use the powerful tools we have at our fingertips more effectively is one of the most significant challenges of our time. Today’s consumers aren’t just looking for products—they are seeking mutually beneficial

Making an Ultimate Technology Plan for the New Year Times are changing. Apparently, this is the case considering we’re about to head into 2019. How is your current technology holding up at your company? If you feel like there are certain things that you need to change up to stay competitive, it might be time

Only a few short weeks ago, we wrote about the introduction of WordPress 5.0 in early December and discussed whether or not your company should upgrade now, never or at a later date. Our recommendation was to wait until some of the bugs had been worked out of the system and until your business has

The securities industry has been as vulnerable to cyber attacks in 2018 as any other industry. According to the SEC’s Enforcement Division newly created Cyber Unit (formed in 2017 to enhance the ability of the Commission to identify and investigate all cyber-related threats to firms), 20 actionable cases were brought forward in fiscal year (FY)

Companies today are increasingly relying on freelancers to support one-time or ongoing projects. The growing need for freelance support can create complex challenges for companies. How, for example, can companies manage projects across time zones? How can freelance and in-house staff access the same information and collaborate in real time? How can companies provide access