Recently, we took a poll of our customers to see how we might be able to improve our services, and one of the questions we asked was, “What services do you wish we offered that we currently don’t?”
There were definitely some great suggestions that we are working into our business plan, but there were some suggestions that we actually already offer.
So, we thought we would highlight some of these services that may not be listed in our stores, or are performed by request. One thing to bear in mind is that it never hurts to ask. Cyber Express, our top priority is our customer service, and if we can do anything to help, or make your visit more convenient, we will do so.
We do, in fact, offer what we call priority service. Typically businesses take advantage of this, since time is such a factor. For an additional fee, your computer will be moved to the front of the line, and will receive priority over all others.
Tips and Tricks
Not only will our techs offer you help as time allows in our shop, but we also offer blog posts and social media. All of the above contain helpful tips on computer maintenance, tech news, reviews, sales, and much more.
Cyber Express doesn’t offer web design, we can definitely point you to some great local creators. Who knows if you ask nice enough we may just take on the job for the challenge.
Home Repair/ Pickup and Delivery
All of these services have been offered since day one.
Apple Mac Repairs
Cyber Express does offer repairs on Apple products as well as Linux installations. Call now for pricing
We do offer remote repairs. We can control your computer just like we have it here in our shop and fix your problem over the internet. All while your at home nice and comfy. Try today for reduced rates.
After Hours Assistance
Although we can’t keep our stores open 24/7, we do answer the phones on the weekends / after hours and will make every attempt to help whomever may need a special appointment.
Cyber Express has several experienced technicians that can fix your tablet or Ipad
Now that we have covered some of the services that we may not outright advertise but do offer, remember that at Cyber Express, our customers are our number one priority. We are always open to suggestions.
Please do not hesitate to ask one of our managers if you have a special circumstance that we can help you with.
If you have suggestions or requests feel free to post it to our Facebook page, send us a message, or tweet us.