What our clients say about cyber express
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Jack AumanGreat Experience!
I had a great experience with Cyber Express in Boardman. Brian and Shane were professional, knowledgeable and courteous. They carefully listened to my questions and had clear, expert answers that I could understand. They told me exactly what they would do, the parts they would need to purchase, and approximately how much the total service would cost including the labor. The total cost was very reasonable. I dropped off my laptop on a Wednesday morning about 10:30 AM and picked up the finished product the next day around 3:30 PM. I highly recommend Cyber Express.
Very knowledgeable. Made me feel comfortable with the work they were going to perform.
The guys and girls over at Cyber Express were amazing! Went in with a very messy Gaming PC and no only did they fix the issue but they re-worked all the wire management and gave an amazing deal on a new case and parts. Anytime I have any issues or want to buy any new pc products I will be returning back to Cyber Express! Absolutely awesome customer service and amazing people and made my first experience awesome. 10/10 would recommend.
Scott NormanHighly Recommend!
I'm a small business owner (consultant). I was pulling my hair out trying to sync multiple emails, calendars, and contact lists on both my desktop and new laptop. These are relatively simple tasks that in-house IT support used to help me with at my previous job. I was wasting too much valuable time trying to solve something that was not my expertise. After a quick web search for IT support, I filled in a form asking what I needed help with. I received a call back within 10 minutes from Dave. We scheduled a time the next day to dig into my problems. Dave went above and beyond helping me understand what he was changing. Work was done on an hourly basis. No service contract, no minimum amount, no hidden fees, and no up-sale. Dave brought to my attention a few very pragmatic alternatives to how I was currently operating, but did not pressure or try to sell me something I didn't understand or didn't need. Now I feel like I have my own personal "help desk support professional" I can call or email for help. The response from Dave and Cyber Express was actually quicker than the in-house IT support at my previous company. I'm a very satisfied customer and I highly recommend Cyber Express for IT/Computer support.
Kristen BestRecommend Cyber Express to Everyone!
The hinge on my laptop broke and my computer is very important to me, so I brought it in here to see if they could replace it. They replaced the part for me, but while they had it something happened with my version of windows that made it somehow break my keyboard and mousepad drivers. They were kind enough to not only see what the issue was, but they fixed it free of charge because it happened while they had my computer. Great service, I will recommend them to everyone from now on! Thank you again cyber express
Megan FactorRecommend Cyber Express to Everyone!
Cyber Express saved my computer and many important files after my hard drive died! They were compassionate and provided excellent customer service in person and over the phone. My computer is working better than ever and feels like a whole new device. It was a much better experience and price than going to a big-box chain store.